info@benitop.com

FAQ

1.DO YOU ACCEPT OEM/ODM ORDERS?

Yes


2.WHAT IS THE MOQ?

For generic products that we have inventory, if you do EXW (you pick up goods from our factory directly), 50-200pcs are ok according to the feature of each product. For customization orders(customized products), the MOQ will be 500-1000pcs according to the feature of each product.


3.WHAT IS THE LEAD TIME?

For generic products that we have inventory, lead time can be as short as 3-15 days.

For customization orders(customized products), the lead time is about 30-60days.


4.HOW CAN GET YOUE LOWEST PRICE?

The price depends on the material, size, craft, and quantity. The price will be cheaper if you need more. Feel free to contact us if you want to buy.


5.WHERE ARE YOU LOCATED?

Our company located in Shenzhen, China.


6.WHAT ARE YOUR TERMS OF PAYMENT?

TT with 30% deposit, or PAYPAL, west union, etc. (negotiable).


7. HOW ABOUT THE SHIPPING COST?

If your goods are not large, we can send goods to you via courier, such as FedEx, DHL, we cooperated with them for a long time, so we have a good price. If your goods are large, we will send them to you via the sea, we can quote the price to you, then you can choose whether to use our forwarder or yours.


8. CAN THE LOGO OR COMPANY NAME TO BE PRINTED ON THE PRODUCTS OR PACKAGE?

Sure. Your logo or company name can be printed on your products as your request, even it’s a pattern, words, website, etc.


9.HOW LONG AND HOW TO GET SAMPLE FROM US ?

1) If you need to custom sample as per your request, please provide us PDF or AI for Making. You should pay for the transportation freight of samples and sample cost(while the sample cost can be refundable if the order is confirmed)

2) Lead time for making sample:7-14 days

3) The transportation freight of samples: the freight depends on the weight and packing size and your area.